Shipping policy

Shipping location

PAN India delivery available.

No Returns/Refunds. Please refer https://themedbirthdays.com/pages/refund-policy for more details.

Courier Partner

The Professional Couriers/ Airways/ India Post.

You can always contact us for any help at contact@themedbirthdays.com or you can directly WhatsApp/call us at 8867300337 (11am-6pm).

Dispatching time

Usually, all our readily available products are dispatched within 2 working days. However, some personalised items may take a week or two to dispatch.

We operate from Monday-Saturday (11am-6pm) only. 

Transit time

In general, after dispatching, the orders will be delivered in 2–5 working days for South India. Other Parts of India may take minimum 1 week.

Tracking Info

Upon dispatch, you will receive a tracking link to your email address.

Cancellation Policy

We don't accept cancellations. Incase of any issues, Please mail us to contact@themedbirthdays.com or you can directly WhatsApp/call us at 8867300337 (11am-6pm).

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any problems at contact@themedbirthdays.com or you can directly WhatsApp/call us at 8867300337 (11am-6pm).